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Renovation and excavation works are being carried out in the hotel and its surroundings – Thank you for your understanding. 

The outdoor pool and the hotel’s spa (including the indoor pool, hot tub, sauna and gym) are temporarily closed until further notice.

Jerusalem Gardens Hotel

Accessibility Statement

The accessibility statement was updated on 21/02/2023

At Jerusalem Gardens Hotel we work hard to make the hotel and our website accessible to people with disabilities in order to promote equal rights and transparency towards people with disabilities.

The essence of an accessible website

An accessible website is a website that allows a person with a disability to surf with the same level of efficiency and enjoyment as other surfers, using the capabilities of the system on which it operates and through technologies that help accessibility.

Making accessibility adjustments on the website

The accessibility adjustments on the website were made in accordance with mark C: Internet services in the Regulations on Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) 2013, to the Israeli standard TI 5568 based on the WCAG 2.0 guidelines, the website was made accessible to level AA and subject to the changes and adjustments made in the Israeli standard document .

The website supports the use of assistive technologies such as screen reader software, browsing with a keyboard by using the Tab and Shift+Tab keys to move between links, the arrow keys, the Enter key to select, the Esc key to exit menus and windows, pressing H or on a number to move between titles.

Optimal applicability for website accessibility

On this website, you can surf in an optimal and accessible way using the common browsers and it is recommended to use the following browsers: Firefox / Opera / Safari / Lynx/ [Edge / Chrome] and screen reader software [NVDA / Jaws / Voiceover].

Accessibility arrangements

The entrance to the hotel and the public areas are accessible

All hotel services are accessible

The hotel provides aids for people with disabilities

Entrance is temporarily accessible through the rear of the hotel.

Accessible reception desk

Three rooms in the hotel are fully accessible

Disabled parking spaces – Currently there is no parking at the hotel due to construction works.

For those arriving by light rail:

Kiryat Moshe station

For those arriving by bus:

Station 4216

The String Bridge/Herzl Boulevard

Ways of addressing requests, accessibility problems and suggestions for improvement:

If you find an accessibility problem on the website or if you need help, you are welcome to contact us through the organization’s accessibility coordinator:

Mr. Aharon Reisman



Comments and feedback

Despite our efforts to allow everyone to adapt the site to their needs, there may still be pages or sections that are not fully accessible, are in the process of being made accessible, or lack an adequate technological solution to make them accessible. Still, we are constantly improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All of this is aimed at reaching the optimal level of accessibility following technological progress. We would be happy to receive feedback in order to improve and give the best experience.

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Hotel accessibility arrangements

There is an accessible entrance to the hotel. The hotel has 4 accessible parking spaces, one of them for high vehicles. Parking is upon availability. Entry to the hotel with a service animal is permitted in the public areas: accessible toilets are located on lobby floor, as well as an accessible reception. the indoor spa complex is not accessible – closed until further notice .

Are there accessible parking spaces and is it required to reserve parking in advance?

There are 3 accessible parking spaces, no need to book in advance

Entry allowed with a service animal?


Is the spa accessible?

Inactive, closed for renovations

Is the gym accessible?

Inactive, closed for renovations

Does the accessible room have a walk-in shower or a bath?


Are there audio kits?


Is there access to the pools?

Inactive, closed for renovations

Are there accessible toilets in the lobby?


Hotel reception:

Phone +972-2-6558888

Reservations Department:

Phone +972-2-6558811

For hotel accessibility requests, please contact:

Aaron Reisman

Website accessibility:

We believe that the Internet must be available and accessible to everyone regardless of circumstances and ability.

The site uses various technologies designed to make it as accessible as possible.

An accessibility panel has been installed on the site that allows people with disabilities to adapt the site to their needs.

For maximum accessibility it is recommended to browse the site from the Chrome browser.

Accessibility panel

To open the panel, click on the accessibility icon in the corner of the screen or via the keyboard by Alt + 9.

Panel accessibility tools:

# 1 built-in accessibility modes

  1. Adaptation to epilepsy

This profile allows people with epilepsy to use the site safely by eliminating the risk of seizures resulting from flickering or flickering animations and dangerous color combinations.

  1. Adjustment for visual impairment

This mode adapts the site for the convenience of users with visual impairments such as deteriorating vision, tunnel vision, cataract, glaucoma and others.

  1. Cognitive disability

This mode provides various assistance options that will help users with cognitive impairments like dyslexia, autism and the like, to focus more easily on the essential elements of the site.

  1. Attention Deficit Hyperactivity Disorder

This mode helps users suffering from ADHD and neurodevelopmental disorders to read, browse and focus on the main elements of the site while significantly reducing distractions.

  1. Adaptation for the blind

This mode is suitable for screen readers such as JAWS, NVDA, VoiceOver and TalkBack. A screen reader is software for blind users that is installed on your computer or laptop.

# 2 Accessible reading

Zoom – Zoom in / out
Displays magnified text at the mouse
Readable font
Highlighting titles
Marking links
Font size
Row height

# 3 color and contrast

Contrast like that
Bright contrast
High contrast
High saturation
Low saturation
Define text color
Setting color headings
Set background color for text and titles.

# 4 more tools

Mute sound
Hide photos
Virtual keyboard in Hebrew (for filling out forms)
Cancel animations
Defined reading area (mouse pointer)
Mark a block in a mouse aisle
Marking fields in focus mode
Resize mouse cursor (black / white)

# 5 Screen reader and keyboard navigation

Adaptations for popular screen readers: JAWS and NVDA.

Keyboard navigation:

Navigate the site using the keys: Tab | Shift + Tab | Esc | Enter

In addition, use shortcuts to jump between specific elements:

M for “Menus”
H for “Headlines”
F for “Forms”
B for “Buttons”


We continue our efforts to continually improve the accessibility of the site out of a moral obligation to allow continuous, accessible and uninterrupted use even for people with disabilities.

Despite our efforts to make all content on the site fully accessible, there may be certain sections of the site that have not yet been fully adapted to the accessibility requirements.

If you encounter any difficulties regarding the accessibility of the site or need help or additional information, please contact us and we will be happy to assist you.

contact information

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