General
The website http://jerusalemgardenshotel.com/ provides information about Jerusalem Gardens Hotel (hereinafter: “the Hotel”).
Booking a hotel stay or other services in the hotel is possible by calling the hotel’s reservation center at 02-6558811 or through this website.
Any user and/or anyone making vacation reservations and/or other services through this site declares that they have read these terms and conditions and agree to all its provisions and conditions, without any limitation or reservation.
Some content on the site is written in the masculine form for convenience only but is intended for all genders.
Definitions
In these Terms and Conditions, each term in this section shall have the meaning given alongside it below, unless another intention is implied by the content or the context:
- “Website” or “the Site”: The website at http://jerusalemgardenshotel.com/.
- “The Company”: Kedem Jerusalem Hotel Company Ltd., Corporate ID 512319229.
- “Hotel”: The Jerusalem Gardens Hotel, located at 4 Zeev Vilnai Street, Jerusalem 9611002, and owned and managed by the Company.
- “User” or “Purchaser”: Any person (not a corporation or business) who browses and/or views the Site, and/or makes a reservation and/or orders services through the Site, and/or otherwise uses the Site and/or the information contained therein.
- “Services”: Booking vacations, accommodation packages, and other services offered by the Company on the website.
- “Use of the Site”: Browsing and/or viewing the Site and/or booking a vacation and/or ordering other services through the Site and/or through the ordering system, and/or the purchase of products through the Site and/or any other use of the Site and/or information contained therein.
Ownership and Protection of the Company’s Rights
The Company is the owner of the Site and any related module. It is prohibited to copy, photograph, publish, distribute, sell, or modify any part of the information on the Site, except with the Company’s written permission, other than downloading for personal and non-commercial use. Additionally, the Company owns all proprietary rights, including but not limited to the copyrights of logos, trademarks, and icons appearing on the Site (“Trademarks”). No part of this website implies or grants approval or the right to use the trademarks, except with the written permission of the Company. All rights to this site, without exception, are reserved exclusively to the Company. The Company reserves the right to disable and/or change the Site at any time.
Linking to or displaying the Site—or any part, page, or information from it—on other websites, including but not limited to linking, requires written permission from the Company.
Terms of Use of the Website
Any user with a valid credit card, issued by one of the following companies, may purchase services through the site: Visa Cal, Visa Alpha, Visa Leumi, and Mastercard. The buyer may use the site only to place orders, purchase services, and receive information. The Site may not be used for any other purpose. Illegal use of the Site or any information contained therein constitutes copyright infringement or violation of related laws. The Company reserves the right to change the Site’s terms of use at any time. Any dispute will be resolved exclusively by the competent courts in Jerusalem, and only Israeli law will apply to these Terms and Conditions.
Details of the Services Purchased
A user wishing to purchase services through the Site will be required to provide personal details (“purchase details”). The Company and/or its operators, owners, managers, or anyone on their behalf are not responsible for any user errors when entering purchase details, including errors in selecting room type, date, number of beds, or any other service ordered. The Company shall not be liable if purchase details are not recorded in the system or for any technical or other issue preventing the user from purchasing services via the Site. Entering false purchase details is a criminal offense. The Company will take legal action, including seeking compensation, for any damages resulting from false information.
Making a Reservation
Please enter the details of a valid credit card owned by the user. Entering credit card details does not constitute payment for the order but serves as a guarantee for the company to ensure the user’s fulfillment of the reservation. Payment for the reservation is made at the hotel during the stay, and not through the website.
Despite the above, by placing an order, the user authorizes the Company and/or anyone on its behalf to use the credit card details for the purpose of charging the user if they violate reservation terms, owe the hotel or the company money for services, products, damages, or other charges for which they are liable by law. The Company and/or related companies and/or the Hotel, or anyone on their behalf, will use the credit card details in any case of charge for cancellation, reservation changes, or no-show for non-canceled bookings, according to the fee schedule below. The Company may also use the credit card details to cover any debt, charge, or damage owed by the user.
“Special Requests”: On the reservation form, the user may enter additional comments and requests for the hotel. The entry of such comments or requests does not obligate the Company or the Hotel to respond or fulfill them. Any response, if given, will be at the hotel’s sole discretion.
The Company cannot and does not guarantee a specific room number or floor, including for security reasons.
Order Confirmation
After entering all order details and following the Site’s requirements, the user will receive an official order confirmation indicating completion in the reservation system (“order confirmation”). Each order receives a serial number stored in the Company’s order system for tracking and registration. The order confirmation also contains a summary of the booking details, total cost, cancellation policy, and other relevant information.
Information in the confirmation is a summary; the full reservation is always subject to these Terms & Conditions, website instructions, and hotel policies. The confirmation will also be emailed to the user, if provided.
The user must print the booking confirmation and present it upon hotel arrival. Presenting the order confirmation to Hotel representatives is required for check-in, per the quoted conditions and prices.
A reservation is only considered complete once it is fully processed and confirmed on the site and by email, subject to the Site’s and hotel’s policies.
Regardless of the foregoing, the User acknowledges that the Company reserves the right to not approve or to cancel a reservation, even after approval, at its sole discretion. The purchaser will have no claim or demand against the Company in this regard.
For questions or changes, contact the reservation center at 02-6558811 or reservations@jerugardens.com.
Placing an order through the reservation system is a binding procedure, equivalent in all respects to reserving rooms or services by any other manner, including by phone through the reservation center.
The reservation and right to the services based on the reservation are personal and may not be transferred to a third party. The user agrees not to allow unauthorized use of their reservation and to notify the company of any such occurrence.
All reservation details must be entered clearly and correctly. The Company and/or Hotel are not responsible for data entry errors, the failure to record orders on the Site, user mistakes, or technical/other problems preventing an order.
Placing an order through the Site is subject to approval from the credit card company relevant to the booking. If the credit card company refuses, the Company may reject the order and charge a cancellation fee as detailed below. Notification may (but is not guaranteed to) be sent to the cardholder. Arranging for authorization is the user’s responsibility.
Policy Regarding Cancellation or Modification of Reservations
Cancellations must comply with Section 14c of the Consumer Protection Law of 1981. In addition, if a reservation is canceled less than 48 hours before the scheduled arrival, a one-night charge will apply. During Jewish holidays (Passover, Shavuot, Sukkot) and between those dates, cancellations are permitted up to 7 days before arrival.
If a reservation is made and the guest does not arrive without cancellation notice, a one-night charge will apply, unless otherwise stated in a different price list.
The Company reserves the right to change its reservation and/or cancellation policy at any time (including holidays). Notice will be given at the time of reservation.
A “reservation change” means adding services to an existing reservation; reducing services, rooms, guests, or accommodation dates is considered a cancellation, subject to the above policies.
A change made up to 48 hours before arrival will not incur a fee. Changes less than 48 hours before arrival will incur a one-night charge. For holiday periods (Passover, Sukkot, and 19.12 – 1.1), no fee is charged if the change is made up to 7 days before arrival.
The Company is not obligated to accept a reservation change; approval depends on its discretion and ability to implement the requested change.
Additional Terms
The Company reserves the right to cancel or change order conditions or the published prices at any time. The User will have no claim or demand against the Company regarding this matter.
Prices listed on the website are in shekels and include VAT.
Hotel stay begins at 15:00 on the arrival day and continues until 12:00 on the day of departure. Early check-in or late check-out is subject to additional fees.
Children and youth under 18 can only stay if accompanied by an adult over 21. Room reservations are for adults over 18 only.
A “baby” is considered under 2 years old; a “child” is 2–12 years old.
Number of rooms is limited, and booking is subject to availability.
The Company may decline reservations for specific dates, including arrival or departure on a specific day.
Information and Pictures on the Website
Information on the site includes both Company and third-party content. The Company is not responsible for content or nature of third-party information or advertisements on the Site. All images on the site are for illustration only. As they may display differently on various screens or printouts, variations may exist between the images and actual products.
Links
The Website contains links to other websites (“Linked Sites”) for user convenience. The Company is not responsible for the content of Linked Sites or sites linked from them. Accessing such sites is at the user’s own risk.
Changes to the Website
The Company may, without prior notice, change the structure, content, appearance, terms of use, or the scope and availability of services on the Site at any time.
Privacy Protection
The Company may retain the user’s details and additional information in its database and use them under the law.
The Company uses standard security measures for the Site. However, absolute protection against unauthorized access is not guaranteed, and the User waives any claim against the Company in this matter, provided reasonable safeguards were taken.
The Company may use the user’s details to contact the User and update them on matters, promotions, or services from the Company or third parties. Data may be used for marketing, statistical analysis, or shared with third parties, provided the information does not personally identify the user by name. The user consents to receiving such marketing, including advertisements as defined under the Telecommunications Law, 5742–1982, and acknowledges their right to unsubscribe by written notice to 02-6558811 or reservations@jerugardens.com.
Intellectual Property
The Company owns copyright on the Site and related modules. No part of the information may be copied, duplicated, published, distributed, sold, or modified without written permission from the Company, except downloading for personal, non-commercial use.
Limited Liability, Compensation, and Indemnification
The user acknowledges that the Company takes all standard precautions to maintain the confidentiality and security of information on the Site, but due to the nature of the internet, malfunctions beyond the Company’s control and/or force majeure may occur. The Company and/or its owners, managers, employees, or representatives will not be liable for any direct or indirect damages to the user or anyone on their behalf due to use of the Site and/or loss of information or unauthorized use.
The Company is not responsible if the server through which the Site operates is free of viruses or other components that may harm a user’s computer.
The Company is not responsible for delays, malfunction, or losses caused to the user while using the site, including for orders.
The Company is not responsible for content and information published on the Site by third parties or taken from non-Company sources. The user will have no claim or demand against the Company or any of its owners, managers, employees, or representatives about this.
The Company is not responsible for illegal activity by any user or third party beyond its control.
The Company may block services and Site access if the User uses the Site or services contrary to the law or these terms, or for any other reasonable reason.
The Company may assign its rights and obligations under these Terms and Conditions, in whole or in part, without user consent and without notice. The user may not assign or transfer their rights or obligations without prior written consent from the Company.
The Company reserves the right to change the Services, Information, or these Terms & Conditions at any time. Such change is binding from the moment of publication on the Site.
Only what appears in these articles is binding on the Company.
These Terms & Conditions are subject to the laws of the State of Israel. Exclusive jurisdiction lies with the courts of the Jerusalem District.
The User undertakes to compensate and/or indemnify the Company for any expense or damage caused due to violation of these Terms and Conditions.